Kentucky Orthodontics & Invisalign, Drs. Durbin, Morris, and Garner at 118 Meridian Way Suite #4 in Richmond, Kentucky

Customer Reviews about Kentucky Orthodontics & Invisalign, Drs. Durbin, Morris, and Garner

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  After several years of orthodontic treatment to correct some massive alignment issues my son had a beautiful perfect smile. On Friday he was injured in an accident at school resulting in his teeth being knocked out of position. I called the office, but they were closed for the day, I was redirected to the orthodontist on call for emergencies. I was able to talk to Dr. Durbin directly, he stayed on the phone with me, requested pictures be sent to him so he could evaluate my child remotely. He gave us clear instructions for immediate attention to the matter. But MOST importantly he stayed in contact with me all weekend, frequently checking on progress and status until he could be seen in the office. I am a nurse and am in contact with doctors all day and frequently over the weekend for emergency type situations. I have never experienced the level of service, attention and genuine concern demonstrated by Dr. Durbin either personally or professionally. We have had an excellent experience over the course of treatment with 2 kids at KY Orthodontics & Invisalign. The fact that we were finished with treatment when this emergency occurred and still received OUTSTANDING care makes this mom very happy! I'll never regret my decision to choose Dr.Durbin as our orthodontist and recommend KY Orthodontics & Invisalign without a doubt!!!
  April 28, 2017

  by Melanie Fain

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About Kentucky Orthodontics & Invisalign, Drs. Durbin, Morris, and Garner in Richmond